No Experience Customer Support Agent Job at Fidelity – Grade 12 Required
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No Experience Customer Support Agent Job at Fidelity – Grade 12 Required

Are you looking for a Customer Support Agent position? Fidelity Services Group is seeking South African job seekers to apply for the Customer Support Agent vacancy. No Experience Customer Support

  • PublishedOctober 24, 2024

Are you looking for a Customer Support Agent position? Fidelity Services Group is seeking South African job seekers to apply for the Customer Support Agent vacancy.

No Experience Customer Support Agent Job at Fidelity - Grade 12 Required

Overall purpose of the job:

The Customer Support Agent role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service. They ensure that the needs of customers are being satisfied. Your aim is to provide and promote excellent customer service. You'll make sure that service standards are being met. This role works across multiple departments within the company to ensure total customer satisfaction.

More Opportunities on Youthspacehub:

Minimum qualifications and experience:

  • Matric / Grade 12
  • Relevant qualification/degree advantageous
  • Excellent verbal and written communication skills
  • Computer Literate (MS Office, Excel, PowerPoint)
  • Great interpersonal skills
  • Prior experience in Telematics advantageous
  • Strong understanding of customer services management process

Applications


  • Company Name: Fidelity Services Group.
  • Opportunity Name: Customer Support Agent.
  • Location: South Africa, Roodepoort, Gauteng.
  • Closing Date 01 November 2024.

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