Job Plug: Fidelity is Looking for Contact Centre Sales Agent – Grade 12 Qualification Required
Are you a South African job seeker who is unemployed or just on the lookout for a new job? Fidelity Services Group, one of Southern Africa's largest integrated security solutions
Are you a South African job seeker who is unemployed or just on the lookout for a new job? Fidelity Services Group, one of Southern Africa's largest integrated security solutions providers, is looking for job seekers interested in working as Contact Centre Sales Agents.
Job Plug: Fidelity is Looking for Contact Centre Sales Agent - Grade 12 Qualification Required
QUALIFICATION & EXPERIENCE:
- Grade 12 or equivalent.
- Knowledge of customer service principles and practices.
- Telephonic Sales Support.
- Knowledge of administrative procedures.
- Knowledge of security industry beneficial.
- Fully bilingual.
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MAIN PURPOSE OF JOB:
- To collect, capture, analyse and process all moving cancellation requests with the main focus on ensuring maximum customer retention.
- Booking of appointments with Relocation and Reconnecting Customers.
- Managing of Diaries for Sales Consultants
- Scheduling of system removals
- To ensure Credits and refunds is processed if needed on a daily basis
- To ensure all BOC is processed if needed on a daily basis
- To ensure all admin is completed on a daily basis
- The overall purpose is to ensure that there are no delays in setting appointments for consultants and communicating such appointments with the consultants and Customers.
- The Incumbent should ensure the effective and efficient management of sales leads and receiving feedback from Sales Consultants regarding the outcome of appointments.
Applications:
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More information:
- Company Name: Fidelity Services Group.
- Opportunity Name: Contact Centre Sales Agent - Level 2.
- Estimated Salary: R6000- R12 000.
- Location: Midrand, Gauteng.
- Post expires on the 31st of October 2024.
