FNB Bank Jobs – Matric wanted: Successful Jobseekers will be responsible for Assisting customer at FNB Branch
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FNB Bank Jobs – Matric wanted: Successful Jobseekers will be responsible for Assisting customer at FNB Branch

FNB Bank Jobs – Matric wanted: Successful Jobseekers will be responsible for Assisting customer at FNB Branch Position summary: Job Description The South Africa Fnb is looking for South Africa

  • PublishedMay 6, 2024

FNB Bank Jobs – Matric wanted: Successful Jobseekers will be responsible for Assisting customer at FNB Branch

Position summary:

  • Company Name: First National Bank .
  • Position Name: Customer Experience Advisor .
  • Salary/ Stipend: R12403 per months .
  • Reference number: Not specified.
  • Location Country : South Africa.
  • Applications closing dates: Wednesday, 08 May 2024

Job Description

The South Africa Fnb is looking for South Africa Jobseekers with Matric to apply for Customer Experience Advisor job opportunity , If you have been looking for Fnb Jobs secure your Spot now

About the Customer Experience Advisor Job

To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice

  • Contribute to cost efficiencies through responsible utilisation of work related resources
  • Prevent complaints by proactively identifying customers that need additional check ins or that are about to leave the branch without being helped, and assist these customers on alternatives (e.g., book a ticket or Digital Channels)
  • Provide great customer service to external clients entering the branch to get assistance with banking or financial needs
  • Contribute to teamwork and inclusivity within own team
  • Identify and utilise opportunities to assess and improve own performance
  • Ensure operational excellence through the delivery of work processes according to defined quality standards

How to Apply

  • Prepare Your Documents:
    • A copy of your valid South African ID.
    • Your updated CV highlighting relevant experience.
    • Certified copy of your Matric certificate.

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Last updated: Monday,06 May 2024

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