Old Mutual is hiring in Maponya Mall, Soweto for Customer Service and Financial Education Roles Grade 12 Required.
Old Mutual is looking for dedicated professionals to join their team, providing exceptional customer service and financial education. The positions are focused on achieving lending, servicing, transactional banking, and insurance sales targets.
Complete Article Details :
- Company Name: Old Mutual
- Salary: Market Related
- Location: Maponya Mall, Soweto
About Old Mutual
Old Mutual, founded in 1845, is a prominent financial services group with a rich history and a strong belief in the African opportunity. The company’s diverse talent pool reflects its commitment to inclusivity and excellence. Old Mutual offers a broad range of financial services including life assurance, asset management, banking, and general insurance.
Company History and Background
Old Mutual has been a cornerstone of the financial sector for over a century. Originating in Cape Town, South Africa, the company has grown to serve millions of customers across the African continent. Known for its robust financial solutions and customer-centric approach, Old Mutual continues to drive economic growth and support communities through its innovative products and services.
Job Description
As a Customer Service and Financial Education professional at Old Mutual, you will be responsible for:
- Providing exceptional customer service and financial education.
- Achieving monthly sales targets for lending, transactional banking, and insurance products.
- Servicing existing policies, facilitating claims, and addressing customer complaints and queries.
- Ensuring accuracy and compliance of loan application documentation.
- Educating clients on responsible credit use and effective money management.
- Building and maintaining new business pipelines through marketing and lead generation.
- Adhering to internal regulatory and legislative guidelines to ensure quality business practices.
- Delivering high standards of service and quality in processing lending products.
- Promoting the professional image of Old Mutual through adherence to dress code and professional behaviour.
Minimum Requirements:
- National Senior Certificate (Equivalent NQF level 4)
- Minimum of 1 year of sales or service experience, preferably in Retail, Banking, or Financial Industries
Skills:
- Ability to Sell
- Excellent Communication
- Understanding of Company and Credit Policies
- Customer-Centric Selling
- Digital Savvy
- Interpersonal Relationship Management
- Numeracy Skills
Education:
- Grade 12 National Senior Certificate or (Equivalent NQF level 4)
Applying for Old Mutual is hiring in Maponya Mall, Soweto: Grade 12
To apply for this position, visit the Old Mutual careers page on their official website. Create an account and complete the online application form, ensuring all required documents and information are submitted accurately.
Application Closing Date:
12 July 2024.
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